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Product Care

How to Care for Your New Gift...

3D BOWTIES (Rafiki):  Don't squeeze, and store in their original shipping box.  Because of their intricate and delicate design, these bowties are FRAGILE.  They are made from thinly cut plywood, and if squeezed can break.  Take special care around children, animals, and tight squeezes.  


BEANIES, HATS, SCARVES: Hand wash.  Machine wash, including dryer NOT recommended.  Please note, wood warps with moisture.   Whether in intense humidity or getting wet.  We position the grain to warp with the head shape, but be ye warned.  


CUPS AND BOTTLES: Hand Wash before use.  Dishwasher NOT recommended.  Hand Wash only with soap and water.  Particularly on the colorful cups, coloring will begin to chip away if put in dishwasher.  


CUTTING BOARDS: Once you feel the cutting board is a little TOO cut up from all those yummy soups and veggies, simply sand it down using about 160 grit sandpaper, then use a natural food-safe mineral oil to finish it and protect the grains.  You can get some here.  This is the same stuff we use.  "Colorless, Odorless, Tasteless." But not that stuff from Princess Bride.


LEATHER (anything that has leather):  We use 100% Genuine 3-4oz full grain leather on all our leather products.  Use and time will naturally make leather darker.  Two rules on leather:  1. use water to lighten/clean the leather, but also to make it stiffer.   2.  Use a type of oil made to protect leathers such as Mink oil, to make it darker more flexible, and to protect from wear and tare. 


OIL VESSELS: Keep out of Freezing temperatures, as the glass tube inside may crack and break releasing your oil.  To use oil in glass tube- pull (not twist) the plastic stick out, and use it to help release a droplet of oil where you want it. Keep the black rubber o-ring on, to not lose the top/lid.  Naturally over time your finger oils will turn the wood darker and it will lose its sheen.  This is natural in wood.  If you wish you could get some really fine sand paper (400 grit) and sand with the grain, then put a finish of your choice on to get it back to it's original state.  


PENS: Keep in velvet pouch or protective case to avoid scratches.  To refill the ink on the bolt-action pens, simply unscrew the nib (the bottom piece of pen, pull out the empty cartridge, and replace it with the new (DON'T lose the spring! ;0)  You can buy refills (rollerball or gel) at any office depot or online.  


PETS: Tho drool, tare, and water resistant, the wood pet tags are still made of wood, and can break.  Please take caution to not twist the name tags with the keychain ring on, as enough torque will cause it to break.  To avoid this, we have discovered that using two (2) keyrings connected to each other will give the tag a 360 degree advantage over just the 180 degree on a single keychain ring.  


WOOD STICKERS: "flexible" and "weather resistant" are words used in relativity.  Tho the wood stickers are quite flexible, considering they are made of REAL WOOD, they will crack and break if over flexed.  Please be careful not to bend over to steep of a circumference.  We have found the stickers to last quite a long time on water bottles, cups, computers, etc, and do well under water and even normal soap for cleaning.  But continuous water and sun and dirt (on a car stored outside) can cause the wood to act wood-like and start to decompose and warp.  Ye are warned.  


TIES:  Store hanging up or laying flat, AWAY from the sun (prolonged sunlight makes some woods lighten, and most darken, and can also cause warping.)  If stored crumpled, especially in humidity wood can begin to warp and glue come apart.  Otherwise, ties can last for years.  

*Avoid water as much as possible, store it flat or vertical, don't over flex the actual wood to cracking point.  If a piece starts to come off, use a dab of yellow wood glue and glue it back on, lightly covering the surface area. to refinish, sand with high grit with the grain, and use towel and danish oil to complete. 



Remember, due to the custom nature of our products, we do not keep inventory, and thus cannot accept returns, refunds, exchanges, etc.  Please contact us with any other questions on how to care for your products! In the meantime, enjoy the compliments that will come as you keep your hand crafted product in quality condition!